Westin Monache Resort

Village Center Hotel Staff Pick: Nightlife if you like a Manhattan
Westin Monache Resort #6 of 31 hotels in Mammoth Lakes #6 of 31 hotels in Mammoth Lakes
Star ratings explained
50 Hillside Dr Mammoth Lakes, CA 93546

Why we like it

  • This prime location is both a short walk to the village gondola and the restaurants surrounding it
  • You'll be handed a glass of sparkling wine or a mug of hot chocolate at check-in
  • Make yourself at home in spacious suites complete with gas fireplaces
  • The on-site restaurant, Whitebark, is known for its fine dining
  • Relax in the heated outdoor pool and hot tubs, which is tucked away in the trees
  • Grab a drink while your kids go to the Kids Club for arts & crafts, games, and videos
  • Take advantage of the in-hotel ski and snowboard rentals, ticket shop, and ski valet

What you need to know

  • Walk across the street to catch the Village Gondola for the quickest access to the mountain
  • Try a variety of cuisine at Toomey's, a short walk away
  • Rent New Balance shoes and apparel at the in-hotel gym for $5
  • The free local shuttle will get you to and from downtown
  • There is a resort fee of $25/ day
  • For a quick breakfast option, go to Old New York Deli & Bakery Co. for homemade bagels
  • Pet-friendly with no extra fee

Popular Ski Lodging Features

Ski-in / Ski-out Walk to Lifts Hot Tub Swimming Pool Free Breakfast Free WiFi Shuttle to Slopes Pet Friendly

Location

Easily get to the slopes of Mammoth via the Village Gondola, located directly across the street from the hotel. Then, get home via the Ski Back Trail and a short walk through the courtyard. You'll be walking distance from a variety of restaurants, shops, and bars at The Village at Mammoth.

  • Distance to Mammoth ski access: 100 yards
  • Within walking distance: The Village at Mammoth, which has several shops, restaurants, cafes, and bars
  • Transportation: Car not necessary, primary attractions available via walking or the free shuttle

Property Amenities

Property services

  • Laundry facilities
  • Ski storage
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Television in common areas
  • Babysitting or childcare
  • Free airport transportation
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Free newspapers in lobby
  • Ski passes available
  • Pool sun loungers

Business services

  • Conference center
  • 24-hour business center
  • Computer station

Food and drink

  • Bar/lounge
  • Barbecue grill(s)
  • Restaurant
  • Health club
  • Picnic area
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)

Activities

  • Outdoor pool
  • Spa services on site

Shuttles and transportation

  • Free area shuttle
  • Free ski shuttle
  • Free shopping center shuttle

Parking

  • Free self parking
  • Free valet parking

Internet access in public areas

  • Wireless Internet

In-Room Amenities

Features

  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Separate sitting area
  • Private bathroom
  • Shower/tub combination

Food and drink

  • Microwave
  • Refrigerator
  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Media and electronics

  • Cable TV service
  • Free WiFi
  • Free local calls
  • Pay movies
  • Flat-panel TV
  • Phone

Bedding and linens

  • Premium bedding
  • Sofa bed
  • Rollaway/extra beds (surcharge)

Reviews

Westin Monache Resort

1,434 Reviews #6 of 31 hotels in Mammoth Lakes

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    754
  • Very Good
    418
  • Average
    132
  • Poor
    78
  • Terrible
    52
  • GreenLeader Silver level
  • 2019 Certificate of Excellence

Recent Reviews

Seadl58 wrote a review on January 10, 2020
Trip Type: Family

Ski trip

Had to leave a review because they can’t seem to get the rooms cleaned and I’m sure they are under staffed, but really this is high ski season. then they wanted to argue with me on this and even suggest that it was something I did. On top of that I asked for late checkout of one hour and they can’t accommodate me. What a joke for customer service.
MasadaFromLA wrote a review on January 09, 2020
Trip Type: Family

Great Service, one of the best hotels in Mammoth Lakes.

I want to praise all of hotel staff from Bell desk, concierge desk, maintenance, housekeeping, and the most importantly front desk. I only noticed 2 people worked from the previous visit. Barbara and one of management from last year, they were good and they were still 100% better. Maintenance and Bell Desk got 300% better. Shaun, and a few guys are from bell desk I remember they were all good this time VS they were almost all bad especially last winter. I was so disappointed that they had one of the worst service hotels in the Village area, I still came back this Winter since in nice and convenient location. I am so glad that I came back for the one last chance. The new management did superb work training all the employees to almost 100%, it’s about 98% complete, go for exceeding 100%, or

WestinMonache, Manager at The Westin Monache Resort, Mammoth, responded to this review

Dear MasadaFromLA, Thank you so much for your kind words about our hotel staff. We have worked hard to improve our guest service and comments like yours are great to read. I will be sure to pass on your comments to all staff. Thank you again and we hope your travels bring you back to us in the near future. Sean Somers Director of Operations The Westin Monache

shunshun2016 wrote a review on January 07, 2020 San Francisco, California
Trip Type:

Westin standard

Family friendly and pet friendly place to stay near mammoth. We visited during fall time. 2 bedrooms guest room is really nice. We requested pet friendly room so that we could bring our fluffy friend. Rooms were well renovated and clean. Will come back some time during winter time.

WestinMonache, Manager at The Westin Monache Resort, Mammoth, responded to this review

Dear shunshun2016, Thank you so much for your kinds words about our hotel. We also enjoy hearing that your fluffy friend had an enjoyable stay. Thank you again and we hope your travels bring you back to us in the near future. Sean Somers Director of Operations The Westin Monache

DrThursday wrote a review on January 06, 2020 Los Angeles, California
Trip Type: Family

Terrible Service

It is time for a different hotel brand to build a luxury hotel in Mammoth. The attitude of the management towards service is pathetic. It as if they would rather have less business. I booked directly with the hotel and was given incorrect information about the number of beds in our 2 bedroom suite. I asked for a roll a way. They said sure. It took 3 tries before I actually got a roll a away and when it arrived it was left in the hallway. I also asked about an airport shuttle. They told me “ this property does not operate a shuttle “ while waiting for my prepaid taxi i see a man with a blue sign “ Westin shuttle”! When I complained about all this and asked to speak to a manager All I was told was “ Sorry, i can send housekeeping now to set up the bed”.

WestinMonache, Manager at The Westin Monache Resort, Mammoth, responded to this review

Dear DrThursday, Thank you for your feedback concerning your stay with us. It is my understanding that Lexi our Front Desk manager reached out to you concerning our short comings. Please let me know if there is anything I can do to further help and rectify any other issues. Thank you again, Sean Somers Director of Operations The Westin Monache

1818allisons wrote a review on January 04, 2020
Trip Type: Family

Best Elite Member Services

We are Marriott Bonvoy Elite members, and man oh man, did they treat us well! Genelle G, the concierge on our first few days, and Mike the next day worked hard to make sure we felt welcomed and on a truly rewardong vacation. Genelle arranged lodging for us the might before our stay began, because we showed up accidentally a day early. She also sent us an anniversary treat to our room, once we officially got settled in. She got us a reservation for an anniversary dinner and reminded us about Kids Club for babysitting. Mike set us up with another dinner reservation and transportation to/from. The location is perfectly situated across from the gondola to get to our favorite lifts. Amazing rental valet and rental shop inside the hotel and covered parking. Couldn't have been a better trip.

WestinMonache, Manager at The Westin Monache Resort, Mammoth, responded to this review

Dear 1818allisons, Thank you so much for your wonderful comments about our hotel and staff. We have an outstanding concierge staff and I am so glad they were able to make your stay most enjoyable. I will be sure to pass on your comments to Genelle and Mike. It was also, great to see you able to utilize the many services we offer to our guests and the services were to your satisfaction. Thank you again and we hope your travels bring you back to us in the near future. Sean Somers Director of Operations The Westin Monache

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A credit card is required to guarantee a reservation.

Cancellation

Cancellations are accepted up 30 day prior to arrival.